How to protect your rights when encountering fake products when shopping for pet

How to protect your rights when encountering counterfeit pet food when shopping online
Shih Tzu (confirm introduction)

When shopping for pet food online, what we are most worried about is encountering counterfeit products. Once we encounter counterfeit products, it is very important for pet owners to protect their rights. Never give counterfeit food to your pet just because you feel annoyed. You have no way of knowing where the ingredients of the fake pet food come from. If you are unlucky, your pet may just have diarrhea and vomiting. If not, your pet will eat it. Pets may also experience symptoms of poisoning.

1. Taobao dispute resolution examples

Section 2, Article 8

The goods entrusted by the seller to the buyer should be legal The relevant regulations of the order are determined, and the goods sold must not violate the "Taobao Guidelines" and/or the "Tmall Guidelines" regarding the publication of prohibited information, the sale of fake goods, spamming of information, fake material identities, and the sale of undeclared entrances. Relevant determination of terms such as products and the release of non-agreed products.

Article 9

Sellers should provide true descriptions of the products they sell, that is, they should provide a true description of the products on the product description page, store page, Aliwangwang and other channels provided by Taobao. , provide a true and complete description of the basic attributes, quality, defects and other information that must be proven of the product.

Section 5 Dispute Resolution

Article 23

The goods sold by the seller violate the laws and regulations, or are in accordance with the "Taobao Guidelines" and/or According to the "Tmall Guidelines", the publication of prohibited information, the sale of counterfeit goods, the spam of items (1) and (2) of information, the false identity of materials, the sale of undeclared imported goods, and the release of non-agreed goods must not be sold. of goods, trade stem cancellation disposal.

2. The identification and punishment criteria and interpretation of counterfeit goods sold on Taobao

What actions does “sellers selling counterfeit or stolen goods” refer to? Prove it with examples.

The goods sold by the seller have been purchased and recognized by the seller or have been reviewed as counterfeit or stolen goods. For example: after the goods sold by the seller are purchased, the seller thinks that the goods are counterfeit or pirated goods through Wangwang chat or other means, or the authorized person issues an examination report and determines that the goods are counterfeit or pirated goods.

The road to rights protection will definitely be very difficult, but once you discover it, you must not ignore these situations.Reason, even if you can't actually protect your rights, please remember to expose it on the Internet so that more friends can pay attention to it, so as not to be fooled again.


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